CASE STUDY

Production Support

Wai Innovation does a lot more than just make parts; because of our background in production and manufacturing system design, we’re able to bring a lot more to the table than your average profile cutter. And you’ll have to forgive us; we take our confidentiality very seriously, so while we’re happy to discuss generalised examples of the support we can provide, we would never breach the trust we have with our customers by sharing their data or designs. Hence the blurry screenshots and excruciating lack of detail :) 

In this case, we provide additional services to our customer to help them realise their manufacturing goals. We make a bunch of parts for this customer; in fact, we make parts for 30-something distinct products of theirs. When the machines are running, we cut, roll, fold, and kit parts with quality at the forefront, delivering them fabrication-ready kits for each of their products.

When the machines are sleeping, we manage the 3D and 2D CAD databases for their product offering, manage engineering change orders across their product line, maintain bills of material across their offerings, liaise with subcontractors that aid in the manufacturing process, help them develop bespoke offerings, and do it all in the spirit of lean manufacturing.

A side effect of this is that this customer relationship gives us access to supply chain resources that would normally be off limits to small businesses like ours, meaning that sharp pricing and the ability to handle unique material requests becomes a benefit that all of our customers subsequently enjoy.

Wai Innovation has developed our tools to enable this close working relationship entirely in-house, ensuring a perfectly-suited solution developed hand in hand with our customer. We’ve optimised our systems to be able to respond to the complexity and changing needs of our customer’s operation, and we can do the same for you.

Is your production system full of technical debt and cumbersome workarounds? Explore how we can help you get the right parts at the right quality at the right time. We’re tied into New Zealand’s logistics networks, so we can help you whether you’re in Wanaka or Wairarapa.